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Eliminate an Empty Thank You From Your Vocabulary(1)

August 28, 2014

Never let a thank you stand alone. Dress it up and make it count!

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Do You Dread Delivering Feedback? Here’s How to Do It!

As tough as the feedback process is, there is a right and wrong way to do it. Reviewers need to aim at giving positive input, or opportunities to correct behaviors. General comments about “good” or “bad” behavior, or about our character, are never useful for genuine feedback – ever.

Check Your Email Tone Before You Hit Send!

Don’t inadvertently send the wrong message! ToneCheck actually checks your outgoing email for any false “tones.”

Make Your Message STICK

If you’re a leader, or someone who is expected to create influence, you have to make your messages stick in people’s memory. The term is called stickiness.


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