Client Relations 
Great Expectations(0)
No matter how hard you work at it, the challenge of managing expectations can be overwhelming. Falter just a little, and you could lose a client (and all his or her referrals) forever. Here are 5 ways to meet (and exceed) high expectations.
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Why Face Time Matters
We’ll only be successful if we really get to know our clients. And, to do this, you’ll have to set aside Skype, text messages, and emails and engage in real personal, face-to-face connections.
How to Fire a Client!
Replace a Bad Client with a BETTER CLIENT!
It’s not the number of clients, but the quality of clients that is important. A troublesome client is not only an energy drain, he or she can literally suck the life out of your business.
Take the Pulse of Small Business Clients
The recent economic meltdown is still sending shock waves, and hitting people where it hurts most – their wallets. Many people – particularly business owners – still can’t get credit.