Client Relations 
How to Fire a Client!(0)
Replace a Bad Client with a BETTER CLIENT!
It’s not the number of clients, but the quality of clients that is important. A troublesome client is not only an energy drain, he or she can literally suck the life out of your business.
Stay Positive with Negative CLIENT FEEDBACK
By and large, complaints and criticisms are generally a good thing. They key, though, is to know how to deal with them.
Successful Rainmakers Nurture their Clients
Don’t spin your wheels trying to cultivate a relationship with someone whom you’ve never met.
Steer clear of strangers and start nurturing relationships with those you know – YOUR CLIENTS!
Email: Sometimes a Recipe For Disaster
When it comes to delivering bad news or an important thought, facial expressions and a voice conveys whole lot more than an emoticon.