Top Lawyer Coach, LLC

10 Tips to Keep You Courteous and Clients Happy

Proper business etiquette never goes out of style.

Why?

Because, RUDE BEHAVIOR RUINS BUSINESS!

Good business manners are a necessity around the office, and a fundamental factor in keeping clients happy.

Here are ten ways to make sure your impression on someone is a lasting one.

1. Always wait a split second after a person finishes talking before you speak.

2. Listen with your entire body.

3. Be positive.

4. Speak well of others.

5. Memorize names.

6. Never try to impress, it will diminish you.

7. Praise, but never flatter.

8. A simple rule when in doubt: Be kind.

9. Deliver on your promises. Clients crave consistency.

10. Answer your phone!

Remember that you are always on stage. At any given moment you may encounter a client or potential employer.

Always be prepared to look and sound your best!